FGS has solved our problems in so many different areas. They keep in touch with us even though we’re already their customer, and we always get answers right away. FGS answers promptly and lets us know they are working on it. That might be done by anyone on their team; plant manager, sales manager, customer service, and even their shipping department. They’re “all team” when it comes to helping us.
We are long time customers and needed help with our Stihl saw, so called your store and was connected to Robert... He was so helpful, nice and knowledgeable and I wanted to let management know how terrific I thought he was. We are so happy with the saw that we purchased that day with his expert help. It continues to start right up and is the perfect saw for us. If we need any help in the future you can be sure we will call on Robert.
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